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Frequently Asked Questions
Is AIR NAPA an airline or an aircraft operator?
No. AIR NAPA is an air charter broker and concierge. It does not own or operate aircraft, and it is not in operational control of any flight. Every flight is provided by a properly licensed direct air carrier, which is disclosed before contract.
How does a charter request work?
You submit a request with route, dates, passengers and preferences. AIR NAPA sources options from properly licensed direct air carriers, then discloses the operating carrier, the capacity in which AIR NAPA is acting, and the total cost before you sign anything. Nothing is confirmed until you accept a written charter agreement supported by a binding commitment from the carrier.
Can every private jet land at Napa County Airport?
No. APC's longest runway is 5,930 feet and it has no U.S. Customs. Turboprops, light jets and most midsize jets are routinely suited. Super-midsize jets are conditional, and heavy or ultra-long-range jets at full load usually need Oakland or San Francisco. The operator confirms the airport for your exact aircraft and load.
Why are there no prices on this site?
Because a real price comes from the operating carrier for a specific aircraft, date and routing. Publishing invented prices or ranges as if they were quotes would mislead you. Your quote shows the total cost, including broker and carrier fees and government taxes and fees, before contract.
What is an empty leg?
A repositioning flight that exists because another confirmed flight requires the aircraft to move. Empty legs are whole-aircraft charters, they are contingent on the underlying flight, and they can change or be cancelled. AIR NAPA lists one only when an operator has confirmed it.
Do you sell individual seats?
No. AIR NAPA arranges whole-aircraft, single-entity charter only. Selling individual seats would be a public charter under a different regulatory regime, 14 CFR Part 380, which is outside the scope of this service.
Can a helicopter land at a winery or estate?
Only if the operator has confirmed that specific landing is authorised in writing for your flight, covering landing permission, aircraft capability, airspace, weather and safety requirements. Otherwise, no.
How are operators checked?
Document-based verification: the operator's legal identity and trading names, its FAA certificate authorising Part 135 operations, its current Operations Specifications including the D-085 aircraft list, DOT economic authority, and insurance. The specific aircraft for your flight is re-confirmed against the current D-085 before contract.
What if my flight cannot be performed?
Refund and cancellation rights are stated in your charter agreement and summarised on the Charter Disclosures page, including the protections at 14 CFR 295.24 and 295.26.